Every engagement starts with a discovery call so we understand your business, your bottlenecks, and where support hits hardest. Packages can be structured around any tier below, or fully customized.
We work by the hour·As little as one hour
Tier 01
Advisor
As-needed guidance
Hourly · From one hour
Ideal for owners who run most operations in-house but occasionally need an experienced perspective. We assess challenges, suggest solutions, and hand you the tools or contacts you need to move forward.
Best for
Troubleshooting operational roadblocks
Streamlining processes and workflows
Identifying cost-saving opportunities
Guidance on vendor or resource selection
Quick-turn solutions for time-sensitive problems
Tier 02
Partner
Prep and planning
Hourly or project-based
For businesses that want the prep work handled but keep execution in-house. We build the tools, resources, and structure — your team executes. You keep control; we deliver polish and planning.
Best for
Bid, meeting, and event prep
Travel plans and itineraries
Communication templates and presentations
Project timelines and task breakdowns
Resource lists and vendor recommendations
Tier 03
Concierge
Full execution
Monthly retainer
The most comprehensive tier — full-service execution so you focus only on your priorities. From plan to completion, we coordinate vendors, finalize logistics, and manage stakeholders to your standard.
Best for
End-to-end travel, meeting, and event coordination
Vendor communication and contract follow-through
Real-time administrative and operational tasks
Project timeline and deliverable oversight
Proactive solutions without waiting for instruction
Compare tiers
At a glance
Capability
Advisor
Partner
Concierge
Recommendations & guidance
✓
✓
✓
Planning & materials prep
—
✓
✓
Vendor & sub coordination
—
Partial
✓
Full execution & follow-through
—
—
✓
Dedicated point of contact
—
✓
✓
Weekly rundown reporting
Optional
✓
✓
Pricing model
Hourly
Hourly / Project
Retainer
What we don't do — and why that works for you
We stay in our lane so you get our best.
We focus on high-level, professional support that helps your business run more smoothly — and partner with trusted professionals for anything outside our expertise.
Personal & domestic services
We don't provide childcare, pet care, housekeeping, cooking, or personal errands. Our focus stays on supporting your business operations.
Licensed professional services
We are not a law firm, financial advisor, or tax preparer, and we don't offer licensed HR compliance services. We recommend working with credentialed professionals for these areas.
Technical & creative production
We can coordinate creative projects, but we don't design websites, produce videos, or create original brand artwork from scratch. We connect you with talented creatives and manage the process.
On-site physical labor
We are not movers, warehouse laborers, or event setup crews. We plan, coordinate, and oversee projects so the right vendors handle the physical work.
24/7 emergency coverage
We provide reliable, scheduled support — not round-the-clock crisis response. We help you plan ahead so urgent needs are minimized.
Direct sales
We support the sales process through lead tracking, follow-ups, scheduling, CRM management, and proposals — but we don't make cold calls or serve as a dedicated salesperson.
Payroll or tax filing
We can support recordkeeping and coordinate with your providers, but we don't process payroll, prepare taxes, or file tax documents.
Full-time staffing
We provide flexible, fractional support and are not intended to replace a permanent, full-time employee.
By keeping our focus on what we do best — strategic, executive-level support — we deliver the highest level of service and value to your business.
Not sure which tier fits?
Book a 20-minute discovery call.
We'll ask a few sharp questions, tell you honestly whether we're the right fit, and quote you before you leave the call.